What Causes Roblox Error 267 and How to Fix It (2024)

If you've tried to join a Roblox game and have been met with an error that has the following message at the bottom:

(Error Code: 267)

..then you're in the right place!

In this guide, we're going to go over what causes "Roblox Error Code 267" and help you find out if it's possible to fix it.

Unlike some other Roblox errors, error 267 can mean many different things. This is because error 267 is generic error that is displayed when a server is kicking you. Below we've outlined the of the most common reasons a server will show the this error. Use the list below for a quick overview. Click on a cause to jump to more details about it:

  • Browser Issues or Ad Block: use the Roblox Player to open the game, rather than via roblox.com
  • Windows Firewall: follow our steps to allow Roblox through the Windows Firewall
  • Account Age: you will need to wait until your Roblox account is older to play on this experience (how long depends on the experience's settings)
  • You've Been Banned: you'll need to wait until your ban expires or contact the developers to unban you
  • Roblox Is Having Issues: wait until Roblox fixes their issues (this usually doesn't take long)
  • The Experience Is Having Issues: usually, experiences will take longer to fix issues than Roblox, so we recommend waiting a day or two and trying again
  • Device Problems: restart your device and if that doesn't work, reinstall Roblox.

Cause: Browser Issues or Ad Block (Windows or Mac)

Sometimes your browser has trouble communicating with the Roblox player and this is presented as Roblox error 267.

To fix this you can tweak your browser and make sure you don't have any extensions like ad block enabled, but it's very hard to definitely rule out your browser being the problem this way. Instead, we recommend using the Roblox Player to open games.

Fix: Use Roblox Player

Using the Roblox Player to open Roblox experiences bypasses your browser and any extensions like ad block that might be interfering. To open the Roblox Player simply:

  • On Windows:
    • Open the Start Menu
    • Search for Roblox Player
    • Click Roblox Player
  • On Mac:
    • Open Launchpad
    • Search for Roblox
    • Click Roblox

With the Roblox Player open, just search for the game you want to play and click on the Play icon from within the Roblox Player.

If that works, you can then use the Roblox Player to open games in future. If you want to continue to use roblox.com via your web browser, completely uninstall your browser and reinstall it without any extensions.

Cause: Windows Firewall

If you're using Windows, there is the possibility that Windows Firewall is blocking parts of the Roblox Player from accessing the internet. This can result in error 267 being displayed.

Fix: Allow Roblox Through Windows Firewall

To fix error 267 caused by Windows Firewall, open the Start Menu, search for "Firewall and Network Protection" and click on Firewall & Network Protection:

What Causes Roblox Error 267 and How to Fix It (1)

In the newly opened Window, click Allow an app through the firewall:

What Causes Roblox Error 267 and How to Fix It (2)

Search for Roblox in the "Allowed apps and features:" list. If you can't find it, you need to add it. To do this, click Change Settings:

What Causes Roblox Error 267 and How to Fix It (3)

Then, Allow another app...:

What Causes Roblox Error 267 and How to Fix It (4)

Then, Browse...:

What Causes Roblox Error 267 and How to Fix It (5)

In the newly opened window, click on the address bar, paste in the following text and hit ENTER on your keyboard:

%AppData%\Microsoft\Windows\Start Menu\Programs\Roblox

What Causes Roblox Error 267 and How to Fix It (6)

Click on Roblox Player and then Open:

What Causes Roblox Error 267 and How to Fix It (7)

Almost there, click Add:

What Causes Roblox Error 267 and How to Fix It (8)

Make sure both Private and Public are checked:

What Causes Roblox Error 267 and How to Fix It (9)

Finally, click OK at the bottom. Now, try to play Roblox via the Roblox Player and Roblox error 267 should be resolved!

Cause: Account Age

Did you create your account within the past 60 days?

If you've created your account within the past month or two, and none of the other reasons below apply, then it is likely that the server has a minimum account age limit set up.

This is usually put in place to stop players with bad intentions (e.g. hackers) from creating new accounts to join the server after they have been banned. Unfortunately, it can prevent genuine new players from joining a server.

Fix: Wait until Your Account Is Older

If your account is younger than 60 days, you're likely getting error 267 because your account isn't old enough to play on a specific experience. You will need to wait until your account is old enough to join the game. Usually the limit servers have set up is 30 days (60 days is the upper end).

Cause: You've Been Banned

Did you break the game's rules recently?

If you've broken the game's rules, it is very possible that the moderation team has decided to issue a ban.

Fix: Get Unbanned

Depending on the rules you have broken, the ban may be temporary. In this case, you can resolve the error by waiting until your ban expires. If it's a permanent ban, you can try contacting the developer to see if they'll pardon you. If there's no way to contact the developer, you are probably better-off cutting your losses and finding a new experience to play!

Cause: Roblox Is Having Issues

Is this happening on more than just one game?

If this is happening on every experience you try to play, there is probably an issue with Roblox.

Fix: Wait a Few Minutes

Usually Roblox fixes their technical issues quickly, so we recommend waiting a few minutes and then trying again. You can try restarting your device if that doesn't work, which could fix any technical issues interfering with your connection to Roblox's servers.

Cause: The Experience Is Having Issues

Have you played the experience before?

If you haven't played the experience before (and none of the above situations apply to you), chances are, the experience you are trying to play is having issues.

Fix: Wait a Day or Two

Usually developers are aware of issues with their games, but can take longer than a few minutes to fix them. For this reason, we would recommend waiting a day or two and then trying to play the game again. There's a chance it could take a few minutes for you to be able to play again - and by all means try - but don't waste your time sitting around expecting a game to fix technical issues as quick as Roblox themselves might!

Cause: Device Problems

If this issue is happening on different games and it doesn't seem like Roblox itself is experiencing problems, it is possible that your Roblox files have been corrupted, or that an accidental change was made to them.

Fix: Restart Your Device or Reinstall Roblox

If you haven't already, restart your device. It's important you try this before anything else - even if you're playing on a mobile or tablet - because restarting your device can fix underlying problems with your internet connection and operating system.

If restarting your device didn't work, we recommend reinstalling Roblox. Please see our guide on how to reinstall Roblox.

What Causes Roblox Error 267 and How to Fix It (2024)

FAQs

What Causes Roblox Error 267 and How to Fix It? ›

If a particular Roblox experience has temporarily banned you, then the error code 267 will flash a message with your ban's duration. It can be anywhere between a few minutes to an hour and even days. In that case, it's best to avoid launching that experience and wait out the ban.

How do I fix error code 267 on Roblox? ›

Roblox Error Code 267. Fix 1: Update Your Browser to Its Latest Version. Fix 2: Reset Your Brower's Internet Settings. Fix 3: Disable Ad-blockers.

Why am i banned on Roblox error 267? ›

Code 267 means you've been booted out of the game due to an admin script. The actual cause behind the error can vary. If the code comes with a message that you were banned and states how long the ban lasts, you can simply wait out the ban (if that seems achievable).

What does 277 mean in Roblox? ›

Roblox Error Code 277 is caused due to a server disconnection from either the game's platform or from the player's side . Slow internet is usually the reason for the abrupt stop in the gameplay. Yet, there have been times when gamers with the best FPS also encountered the issue.

Is Roblox error code 273 a glitch? ›

So this error code can either mean. you joined back on a game too quick. or you tried to teleport somewhere but it glitched. But this error code does not mean you're getting hacked. The only reason you should be worried. is if you get the error code.

What is error code 267 on fabled legacy? ›

Roblox error code 267 states that You Have Been Disconnected/Kicked/Banned from the server/game. This means that the player has been found doing malicious activities with the Roblox game.

How long is a 267 ban? ›

If a particular Roblox experience has temporarily banned you, then the error code 267 will flash a message with your ban's duration. It can be anywhere between a few minutes to an hour and even days. In that case, it's best to avoid launching that experience and wait out the ban.

Is error code 268 a permanent ban? ›

Getting the Roblox Error Code 268 warning can mean a temporary or permanent ban. To make the message disappear, turn off cheat and antivirus software, check internet settings, and try another version of the Roblox video game. Getting the Roblox Error Code 268 warning can mean a temporary or permanent ban.

What is error code 1001? ›

We understand, your desire to resolve the login problems on your secondary computer so that you can access your Microsoft Office desktop apps utilizing your Microsoft account. Error code 1001 usually indicates that there is an issue with the authentication process.

Is Roblox 13+? ›

Content is generally suitable for ages 13 and up.

Is Roblox safe for 4 year olds? ›

Roblox Age Rating

According to the ESRB, Roblox's age rating is T for Teen, meaning Roblox is generally suitable for teens age 13 and older. Roblox's original age rating was 10+, however the wide range of games and experiences available for kids required reconsideration of the age rating.

Is Roblox banning accounts under 13? ›

Roblox offers users of all ages the ability to socialize and play experiences with others in the community.

Why do I keep getting kicked off of Roblox? ›

Getting kicked out of Roblox games can be due to several factors, including poor internet connection, outdated game versions, server issues, or even account-related problems. It's frustrating, but it's usually fixable! First, check your internet connection. A weak or unstable connection is often the chief culprit.

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